Help Centre

Capstone is a virtual work experience platform where you complete real workplace tasks inside a simulated company environment. Think chat-based colleagues, real deliverables, and actual deadlines, except none of it will get you fired. You are assessed on what you do, not what you claim you can do.

Anyone pursuing a career in a non-technical role. That includes early-career candidates building their first portfolio, and career switchers who are tired of being screened out before they get a chance to show what they're made of. If you're transitioning from a different industry or a different field entirely, you're exactly who we built this for.

You won't be watching videos or taking quizzes. Capstone puts you inside a working environment and gives you actual deliverables to complete. There are no lectures. There is no hand-holding. There are tasks, colleagues, deadlines, and a score at the end. It's closer to your first week on the job than anything you've done in a classroom.

No. Our simulations are designed to be accessible to early-career candidates and career switchers alike. If you have strong instincts, can communicate clearly, and are willing to think on your feet, you're in the right place.

Not at heart, though we do list open roles. Our jobs page carries roles posted by employers, and some link to a simulation built for that kind of work, so you can show you can do the job before you apply. The core of Capstone is still the same: documented, scored proof of what you can actually do.

Yes. Depending on the simulation you'll see one of two ways in at checkout: start free, where you do the first objective in full with no card, or a 3-day free trial of the whole simulation. Both are covered under Trying & Paying below.

You'll be placed inside a fictional company and given a set of tasks to complete over a defined period. You'll communicate with AI-powered colleagues via a chat workspace that closely resembles Slack, receive briefs, ask questions, handle pushback, and submit deliverables. It is intentionally designed to feel like work.

AI agents. Each one has a distinct personality, communication style, and area of expertise. Some are warm and mentor-like. Others are more guarded and won't hand you information you haven't earned. This is intentional. Real workplaces don't come pre-populated with people who are always delighted to help.

Yes, within reason. You can ask questions, push back, request information, and challenge assumptions. The quality of your interactions is part of what's being evaluated. Agents will respond differently depending on how you approach them, much like real colleagues would.

Simulations are designed to be completed over approximately two to three days, with daily engagement expected. This is not a one-sitting sprint. You'll receive tasks, have time to work through them, and submit deliverables at defined milestones.

That depends on the role you're simulating. Tasks are grounded in the context of the fictional company and require real thinking, not just templates. Expect to write, analyse, communicate, make decisions, and justify them.

Yes. We're not interested in testing whether you can do things manually that no working professional does manually. How you use AI tools is part of what's being observed, not a disqualifying variable. What we're assessing is your judgment, not your ability to avoid Google.

Deadlines are real constraints within the simulation. Missing them has consequences, just as it would in a real role. We'd recommend treating the simulation calendar the way you would an actual job.

You can take breaks between sessions. The simulation isn't going anywhere. That said, it does run on a timeline, so the clock doesn't pause entirely. No pressure, but do try not to go completely off-grid for days at a time.

Each simulation is priced on its own page, in your local currency. You pay once per simulation. There is no subscription and nothing recurring. Your results, report and certificate stay yours for good.

We're testing which way in works best, so at checkout you'll see one of the two: start free or the 3-day free trial. Neither is a cut-down version. Both put you in the real simulation, graded the same way. If neither shows, you can still buy the simulation and start straight away.

You do the first objective of the simulation in full: every colleague, every document, no message limit and no card. It is the real work, graded the same way as the rest.

Once you pass it, the rest of the simulation is waiting behind a single purchase. Pay and you carry on from exactly where you stopped. Nothing is replayed and nothing is lost.

You get your colleagues' feedback on the work you submit. The full evaluation report and certificate come at the end of the whole simulation, because they assess all of it.

You save a card and the whole simulation opens immediately. You have 3 days. Cancel before they're up and you pay nothing. If you don't cancel, we charge your card once and the simulation is yours, with no clock and nothing more to pay.

Once, when the 3 days end, at the price you agreed to at checkout. The checkout shows the exact moment in your own time zone, and we email you 24 hours before the charge.

No. It is one payment for one simulation. Nothing else is charged after it.

One click, from your account or from either of the emails we send during the trial. You keep full access until the 3 days are up and pay nothing.

The simulation locks when the 3 days end, and your work is kept for 30 days. Buy the simulation within that time and you pick up exactly where you left off.

Some cards are verified with a small charge that is refunded immediately. Your bank may take a few days to show the refund. It is not the trial payment.

Yes. Enter it at checkout and it comes off the charge at the end of the trial.

One trial per simulation, per person. You can still trial a different simulation, or buy this one directly.

No. Card details are entered with our payment providers, Stripe or Paystack, and never reach Capstone.

You are scored across six competency dimensions: Strategic Thinking, Execution Excellence, Stakeholder Management, Technical Acumen, Data-Driven Decision Making, and AI Utilisation. Each dimension is scored on a 1-5 scale, with clear descriptors at every level. Evaluation combines AI-based assessment and structured rubrics calibrated against industry benchmarks.

Your score report will be available after the simulation concludes and evaluation is complete. You will be notified when it's ready.

A detailed score report breaking down your performance across all six dimensions, and a shareable certificate and badge you can use on LinkedIn, in job applications, or anywhere else you want people to take you seriously.

It proves you completed a structured, scored work simulation under realistic conditions. It is not an honorary award. It is not handed to everyone who shows up. It reflects a documented standard of performance, which is exactly the point.

Only if you choose to share them. You control what's visible and to whom. Your results are yours.

This is the name of the game. Now you have useful information. The score report is designed to tell you specifically where you underperformed and why, so you can improve rather than just feel bad about it. Details on retake options are coming soon.

Upload your CV as a PDF, choose the role you are aiming for, and in a minute or two you get a structured, honest critique: what is working, what needs attention, and exactly what to change. It is judged against what hiring managers expect at that level, not a generic checklist.

Every product role from Associate PM to Product Marketing Manager, plus Customer Support, Account Management, Sales, Marketing, Operations, Project Management and Cybersecurity, at entry, mid, senior or lead level.

Yes. Paste the job description (and the job title, if you like) before you upload. We pull out what the role really asks for, then check your CV against each requirement as met, partly met or missing, flag the keywords you're missing, and tell you what to tailor first.

Yes. You get 2 free reviews every calendar month. A review that fails on our side doesn't count against them.

Yes. Once your free reviews for the month are used, you can buy a pack of 2 more, priced in your local currency. Paid reviews never expire, and your free ones are always used first.

Usually one to two minutes. Keep the page open while it works. If your connection drops, the review still finishes and appears in your history, and uploading the same CV again won't use a second review.

Yes. Every review can be downloaded as a branded PDF, and all your past reviews stay in your history.

It is stored securely and used only to produce your review. It is never shared with employers.

Add it under Licenses & Certifications using Capstone as the issuing organisation, or under Experience as a self-directed project. Either works. What matters is that the description makes clear this was a virtual work experience simulation, not a role at an actual company. A clean way to phrase it: "Completed a virtual work simulation for a [role type] role via Capstone, assessed across six professional competency dimensions."

No. The companies featured in Capstone simulations are fictional. Listing them as an employer on your LinkedIn profile or CV, even unintentionally, is misrepresentation. It will not hold up to scrutiny, and it will not reflect well on you when it doesn't.

Capstone is the platform. That's what you credit. List the role type you simulated and the competencies you were assessed on, and link to your certificate or badge where possible. That combination is far more compelling to a hiring manager than a company name they can't verify anyway.

Professionally, misrepresentation is a serious matter. If a prospective employer discovers that a company listed on your profile doesn't exist, or that you implied employment where none occurred, it raises immediate questions about your integrity. Those questions tend to follow you. Beyond that, Capstone reserves the right to revoke certificates where misrepresentation is identified.

Keep it honest and specific. Mention the role type, the platform, what you were assessed on, and what you learned. Share your certificate. Tag Capstone if you'd like. You don't need to inflate it. A scored, structured work simulation speaks for itself. Let the credential do the work.

Head to the Capstone platform and sign up with your email address. The process takes a few minutes. Once your account is created, you'll be able to browse available simulations and enrol.

Yes. Your profile settings can be updated at any time from your account dashboard.

Drop us an email at hello@usecapstone.com. We aim to respond as soon as we can, but typically within 48 hours.

Use the Send feedback page, linked in the footer of our website. Tell us what's working, what isn't, or what you wish existed. Leaving your email is optional, and we read everything.

A laptop or desktop computer and a stable internet connection. The platform is browser-based, so no downloads are required. While you can check your status on mobile, completing simulation tasks on a phone is not recommended, or a particularly good idea. Mobile apps are coming soon!

The latest versions of Chrome, Firefox, Safari, and Edge. If you're still running Internet Explorer, we need to have a separate conversation.

Try refreshing the page first. If the issue persists, tell us on the Send feedback page or email hello@usecapstone.com with a description of what's happening and, if possible, a screenshot. We'll get back to you as quickly as we can.

Yes. All personal information is encrypted and handled in accordance with applicable privacy regulations. Your simulation data and results are stored securely and are not shared with third parties without your explicit consent.